Privacy Policy for Edicia Ltd

Last updated: 23 April 2025

Welcome to www.edicia.co.uk. This privacy policy explains how Edicia Ltd ("Edicia", "we", "our", or "us") collects, uses, and protects any information you provide when using this website. We are committed to ensuring that your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

 

Edicia Ltd is a healthcare consultancy business specialising in operational transformation, digital innovation, and strategic advisory services within the healthcare sector.

Company number: 16273224

Registered office: 4 Saxon Close, Welton-by-Lincoln, LN2 3RN

Email: info@edicia.co.uk

Website: www.edicia.co.uk

 

2. What Information We Collect

 

We may collect and process the following types of personal data:

• Contact information: name, email address, phone number, job title

• Company information: company name, industry, and size

• Communications: any information you share via our contact forms, chat features, or email

• Website usage: IP address, browser type, device information, and pages visited (via cookies)

 

We do not collect special category (sensitive) personal data through the website unless explicitly required and consented to.

 

3. How We Use Your Information

 

We use your personal data to:

• Respond to enquiries and requests

• Provide information about our services

• Send newsletters or updates (only if you opt in)

• Improve website performance and user experience

• Comply with legal obligations

 

We do not sell your data or use it for automated decision-making or profiling.

 

4. Legal Basis for Processing

 

We process your data under one or more of the following legal bases:

• Consent – where you have given clear permission (e.g., newsletter signup)

• Contract – to take steps at your request before entering into a contract

• Legitimate interest – for business purposes not overridden by your rights

• Legal obligation – to comply with UK law

 

5. How We Store and Protect Your Data

 

Your information is stored securely using UK or EU-based cloud services. We apply appropriate technical and organisational measures to safeguard your data, including encryption, access controls, and routine backups.We retain personal data only for as long as necessary to fulfil its purpose or comply with legal requirements.

 

6. Sharing Your Information

 

We may share your information with trusted service providers who help us operate our business (e.g., website hosting, CRM, email delivery). These third parties are contractually obligated to keep your data secure and only use it for specified purposes.We will never share your data for marketing purposes without your consent.

 

7. Your Data Protection Rights

​

You have the following rights under the UK GDPR:

• Right to access – request a copy of your personal data

• Right to rectification – correct incomplete or inaccurate data

• Right to erasure – request deletion of your data (in certain circumstances)

• Right to restrict processing – limit how we use your data

• Right to data portability – receive your data in a portable format

• Right to object – to processing based on legitimate interests or direct marketing

• Right to withdraw consent – at any time if processing is based on consent

 

To exercise your rights, please email us at info@edicia.co.uk.

 

8. Cookies and Analytics

 

Our website uses cookies to improve functionality and gather usage statistics (e.g., via Google Analytics). You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

 

9. Third-Party Links

 

Our website may include links to third-party websites. Once you leave our site, we are not responsible for the privacy practices or content of those sites.

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.

 

11. Contact Us

 

If you have any questions about this policy or your data, contact us via the contact information during point 1. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.